Emerald Suites

• No smoking is allowed on the hotel premises, including in the rooms and public areas.
• Pets are not allowed in the hotel, except for service animals with proper documentation.
• Visitors are not allowed in the rooms after 10 pm, and they must register at the front desk upon arrival.
• Loud music or noise that disturbs other guests is not allowed in the rooms or public areas.
• Damage to hotel property will result in additional charges to the guest.
• Guests are responsible for their own belongings and the hotel is not liable for any loss or theft of personal items.
• The hotel reserves the right to refuse service to anyone who violates hotel policies or acts inappropriately towards other guests or hotel staff.
• Check-out time is 12 pm and late check-out will result in additional charges unless prior arrangements have been made with the front desk.
• Guests are required to provide a valid form of identification upon check-in.
• Any illegal activity or behavior will be reported to the authorities immediately.

We understand that travel plans can change unexpectedly, and we want to provide our guests with flexibility in these situations. Therefore, we offer a 24-hour free cancellation policy, which means that you can cancel your reservation free of charge up to 24 hours before your scheduled arrival date. If you need to cancel your reservation within 24 hours of your scheduled arrival date, a cancellation fee equal to the first night’s stay will be charged to your credit card. However, if you need to cancel due to a sudden emergency or unexpected circumstances, please contact us as soon as possible and we will do our best to accommodate your needs.